Terms of Service
Please read these terms carefully before using our services.
Last updated: February 25, 2026
1. Acceptance of Terms
By accessing and using the SparkleClean Pro website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Services
SparkleClean Pro provides professional residential and commercial cleaning services as described on our website. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
3. Service Agreements
When you book a cleaning service with us, you agree to:
- Provide accurate information about the property and cleaning needs
- Ensure safe access to the property at the scheduled time
- Secure valuables, fragile items, and pets before our arrival
4. Payment Terms
All fees are quoted in US dollars. Payment is due upon completion of service unless otherwise arranged. We accept major credit cards and other payment methods as displayed during booking.
5. Cancellation & Rescheduling
We ask for at least 24 hours notice for rescheduling or cancellations at no charge. Changes made within 24 hours of the scheduled appointment may incur a fee of up to 50% of the service cost.
6. Satisfaction Guarantee
If you are not satisfied with our cleaning service, please contact us within 24 hours and we will re-clean the affected areas at no additional cost. This guarantee applies to all standard and deep cleaning packages.
7. Liability & Insurance
SparkleClean Pro carries comprehensive liability insurance up to $2 million. In the event of accidental damage to your property during cleaning, please report it within 48 hours. Our liability is limited to the cost of repair or replacement of damaged items.
8. Prohibited Conduct
You agree not to:
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of the service after changes constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
SparkleClean Pro
Email: Contact us here